FAQs for Imagine Dental Group
Finding clear information about dental care can make it easier to understand your options and prepare for your next visit. Our dental team in South Vancouver answers common questions we receive about new patient appointments, emergency dentistry, office hours, insurance and the Canadian Dental Care Plan (CDCP), payment options, and treatments such as Invisalign®, dental implants, and dental crowns.
Yes, Imagine Dental Group is accepting new patients and provides dental care for individuals and families at our South Vancouver clinic. You can request an appointment through the online form on our website or call our office at (236) 326-7258, and our team will help you find a time that works.
Yes, we accommodate dental emergencies and offer same-day care appointments whenever possible. In case of a severe toothache, a knocked-out, broken, or chipped tooth, a lost crown or filling, or swelling in the gums or face, contact our emergency dentist in South Vancouver as soon as possible at (236) 326-7258. Our team will assess your situation, answer your questions, and help determine the next step.
We are open Monday to Saturday, with extended hours on several weekdays:
- Monday: 9:00 am – 5:00 pm
- Tuesday and Wednesday: 9:00 am – 7:00 pm
- Thursday: 9:00 am – 6:00 pm
- Friday: 9:00 am – 4:00 pm
- Saturday: 9:00 am – 4:00 pm (closed on holiday weekends)
- Sunday: closed
Evening and Saturday appointments can make it easier to fit dental care around work, school, and family schedules.
Yes, we direct bill insurance, and our team can assist with the paperwork involved. Coverage depends on your individual plan, so the amount your plan pays and any portion left to you can differ by treatment. Share your insurance details when you book, and our team can go over what to expect before your treatment begins.
We do and can help you understand how the plan may apply to your dental care. The CDCP covers a range of eligible dental services, but not every treatment or procedure is covered. Some services may also require preauthorization before treatment. Coverage is based on the CDCP’s current rules, limitations, and established fees. Connect with us if you have questions.
No, aligners come out for meals. Invisalign® aligners are removable, so you take them out to eat and can brush and floss without them getting in the way. That means you can enjoy your usual meals, then put the aligners back in afterwards. Imagine Dental Group offers Invisalign for adults and teenagers, with aligners customized to match your teeth. Book a consultation to find out whether Invisalign suits your smile.
Possibly. Many people with one or more missing teeth are good candidates, but it depends on your oral and overall health. We look at your gums, the available jawbone, your medical history, your bite, and the area of the missing tooth, and imaging may be recommended to evaluate the bone and surrounding structures. Imagine Dental Group offers dental implants, and Dr. Do Hyun Sung has a particular interest in implant dentistry. Book a consultation to find out whether implants suit your situation.
You may need a dental crown because a tooth needs more support than a filling can provide. This includes teeth that are cracked, weakened, or heavily decayed, teeth with a large failing filling, and teeth that have had root canal treatment. A crown restores the tooth’s shape, strength, and function, and it is designed to match the colour and shape of the surrounding teeth.
Booking takes a few minutes. You can request an appointment through the online form on our website or by calling the office.
Whether you are looking for routine care, help with a dental concern, clear aligners, or tooth replacement, our South Vancouver team is here to support your oral health at every stage of life. Request an appointment online to take the next step.